Wholesale Privacy Policy

1. Business Information We Collect

In addition to personal contact information (name, email, phone number), our wholesale portal collects business-specific data to verify eligibility and manage your account. This includes:

• Business details: Company name, trading name, registration number, and VAT number.
• Business type: Whether you operate a physical store, online shop, distribute to third parties, or trade at events.
• Order data: Purchase history, shipping addresses, and payment information.
• Device information: IP address, browser type, and access timestamps for security monitoring.

2. How We Use Your Data

Wholesale account information is used to manage commercial orders, process bulk logistics, provide professional support, and communicate business-relevant updates or offers. Specifically, we use your data to:

• Verify your wholesale account eligibility and maintain your account.
• Process and fulfil wholesale orders, including arranging shipping.
• Provide customer support and respond to account queries.
• Send relevant product updates, pricing changes, or restocking notifications.
• Comply with legal and regulatory obligations.

3. Sharing Your Information

We share your information only with trusted third parties who assist us in operating the wholesale portal. This includes payment processors (such as Stripe), shipping and logistics partners, and our e-commerce platform provider. We do not sell your business or personal data to any third party.

4. Data Security

We implement industry-standard security measures to protect your professional and business data, including SSL encryption for all data in transit and secure storage for data at rest. Wholesale account access is password-protected and limited to authorised personnel within DeckSentry.

5. Your Rights

Under UK GDPR, you have the right to access, correct, delete, or restrict processing of your personal and business data. You may also request a copy of your data in a portable format. To exercise any of these rights, please contact us at [email protected].

6. Compliance

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 in the handling of all business and personal information. DeckSentry is operated by Swarm Collective LTD.

7. Contact Wholesale Support

If you have any questions regarding your business's data privacy, or if you would like to make a complaint, please contact our wholesale team at [email protected].