Customer Service

We're here to help with your wholesale account, orders, and any questions you may have.

Get In Touch

How to Reach Us

Email Us

[email protected]

Response Time

We aim to respond within 24 hours on business days.

Your Account

Manage orders, view invoices, and update details.

FAQ

Frequently Asked Questions

How do I apply for a wholesale account?

Click "Apply for Account" in the navigation or visit the account page. Fill out the application with your business details and we'll review it within 1–2 business days.

What are the minimum order quantities?

Minimum order quantities vary by product. Once approved for a wholesale account, you'll see MOQs and tiered pricing on each product page.

How does wholesale pricing work?

Wholesale prices are tiered based on volume. The more you order, the better the unit price. Pricing is visible after logging into your approved wholesale account.

What payment methods do you accept?

We accept all major credit and debit cards, as well as bank transfers for larger orders. Payment terms may be available for established accounts.

How long does shipping take?

UK orders typically arrive within 2–4 business days. International shipping times vary by destination. Wholesale orders receive priority processing.

What is your returns policy?

We accept returns on unopened, undamaged stock within 14 days of delivery. Please contact us at [email protected] to arrange a return.

Can I get custom branding or packaging?

Yes, we offer white-label and custom packaging options for larger wholesale orders. Get in touch to discuss your requirements.

I have a question not listed here.

No problem — email us at [email protected] and we'll get back to you as soon as possible.

Still need help?

Our team is ready to assist. Reach out at [email protected]

Browse Products